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Parking At London City Airport

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The check-in desks are situated on the ground floor of the terminal concourse, on the right hand side as you enter. Please take a look at the flight information screens above the desks to find out at which desk you need to check-in.
We recommend that passengers check in a minimum of 10 minutes before departure although it is always useful to leave a little longer in case of delays in getting to the airport, or if you have baggage to check in.

Passengers travelling with hand baggage only and who are already in possession of a valid ticket for their flight may go directly into the Departure Lounge to complete check-in formalities at the airline desks there. If you already have a Boarding Card (round trip check-in) you may also go directly into the Departure Lounge as there is no need to check-in again.

Self-Service Check-In

A self-service check-in machine is provided in the Terminal concourse for use by British Airways, Lufthansa and KLM passengers with hand baggage only.

Online check-in

We recommend you check with your airline if it offers online check in, which you can do from the comfort of your own office or home – currently British Airways, Lufthansa and KLM offer this service, which allows you to print out your own boarding cards.

Information Desk

The Airport Information desk is situated on your left when entering the Terminal building.

Customer Service Agents can provide information on transport, parking and flight status. They also sell tickets for the London City Airport shuttlebus services.

The Information Desk is contactable on: +44 (0)20 7646 0088.

Lost Property and Left Luggage

The lost property and left luggage room is situated in security zone A, which is to the right of the main concourse beyond the check-in area.

Lost Property

If you lose any items please report them to the desk.

Left Luggage

If you would like to make use of the left luggage facilities please ask for details at the Information Desk, situated to the left of the entrance to the Terminal. Left Luggage facilities are available at a charge of £2 per item per 24-hour period.

For information about either lost property of left luggage please call: +44 (0)20 7646 0088.

In the interest of airport security, please do not leave your luggage unattended at any time.

London Airport Parking

What The Airlines Don't Want You To Know!